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Supplies and I also have COPD and on trelegy

March 23
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Answer Summary

Members shared varied experiences in response to questions about insurance coverage for diabetes medications and supplies, with some reporting... Read more

Members shared varied experiences in response to questions about insurance coverage for diabetes medications and supplies, with some reporting no issues through Medicare Advantage plans while others described frustrating battles including prior authorization requirements, coverage denials, and pharmacy delays that left them without essential testing supplies for days. Several members offered practical strategies including switching pharmacies for better pricing, requesting prior authorizations from doctors, exploring durable medical equipment providers as alternatives to retail pharmacies, and considering lower-cost accurate testing systems like True Metrix, ReLion, and Auvon when insurance drops coverage for older meters. A recurring theme was the exhausting persistence required to navigate insurance bureaucracy, with members emphasizing the importance of staying proactive, asking providers about covered alternatives, and advocating for exceptions when necessary.

A DiabetesTeam Member

Hey Bill, you are definitely not alone in this. Insurance coverage for diabetes meds and supplies can be really frustrating, and adding something like COPD on top of that makes it even more complicated.

A lot of people run into issues like prior authorizations, formulary changes, or certain brands not being covered. Sometimes it helps to ask your provider about covered alternatives or if they can submit an exception. Pharmacies can sometimes check coverage too, which can save some back and forth.

For supplies, some people have had better luck going through durable medical equipment providers instead of a regular pharmacy, depending on the plan.

It can take some persistence, but there are usually a few options to explore. What kind of issues are you running into right now?

April 6
DiabetesTeam

Does anyone have problems with their insurance covering diabetic medications and supplies?

Yes, insurance coverage challenges are common among people managing diabetes. Many DiabetesTeam members share similar frustrations about the cost of medications and supplies.

Here are some steps that can help with insurance coverage Show Full Answer

Does anyone have problems with their insurance covering diabetic medications and supplies?

Yes, insurance coverage challenges are common among people managing diabetes. Many DiabetesTeam members share similar frustrations about the cost of medications and supplies.

Here are some steps that can help with insurance coverage issues:

Check Your Current Coverage:
- Contact your insurance provider directly to ask which diabetes medications and supplies they cover
- Ask your doctor to write prescriptions for covered items when possible
- A DiabetesTeam member shared: "Contact Medicare or your Medicare supplement plan and ask which blood sugar meters they cover. Then ask your doctor to write a prescription for that meter."

Explore Financial Assistance Programs:
- Insulin manufacturers offer patient assistance programs (Sanofi, Novo Nordisk, and Eli Lilly all have programs)
- If you're on Medicare, check if your Part D plan participates in the Senior Savings Model, which caps insulin at $35 for 30 days
- Medicare covers medical nutrition therapy and certain diabetes supplies

Talk to Your Healthcare Provider:
- If your insurance covers one medication but not another, ask your doctor about switching to the lower-cost option
- As one member noted: "There is nothing stopping you from talking to your doctor about your specific situation. Tell them that cost is a factor."

Additional Resources:
- Local health departments may help you find affordable or free diabetes care
- Some insurance plans require lab work before approving coverage for insulin pumps and CGM supplies

The financial burden is real, but these resources can help make diabetes management more affordable.

March 23
A DiabetesTeam Member

My personal test system. I've averaged 2500 finger sticks a year since February 2022.

April 5
A DiabetesTeam Member

YES! I just had a problem with getting my test strips covered. I last had them refilled late December, which means they would last me until late March, given the amount I normally get. When I tried to get them refilled I was told by the pharmacist they were "under review." What did that mean!!!? Called my doctor's office, they tried to resubmit the request. Next day, on the pharmacy's outgoing message system, I was told they were ready.

Another trip to the pharmacy: was told my insurance would not cover them. Why? a call to my insurance; after one and a half hours on phone with insurance, I found out that my test strips were not covered by any insurance as of Jan 1.

Another call to my doctor to get a new test strip prescription. Supposedly script was faxed to pharmacy. I waited 2 hours to give them time to get the fax and fill the script. Went to pharmacy again.

Could not find the fax! Called doctor's office AGAIN, and this time they resent the fax. Pharmacy got it, or at least one of them. Final and last trip to the pharmacy, I got the test strips.

Problem: the test strips should have included a set up solution. They did not. I ordered this online at a cost of about $15. Should get in about 3 to 8 day. Did not want to deal with pharmacy again.

Then! needed to refill my metformin. This only took 1 trip to the pharmacy, but finally got them after being told they were also "under review." I have spent the last 4 days totally frustrated!. Plus without that set up solution I can't test my glucose. You know that old saying: "It's in the mail." hope that's not the case with my test strip order. So frustrating!

April 4
A DiabetesTeam Member

@A DiabetesTeam Member high triglycerides are caused by a high carb diet. So the same things that raise your blood sugars raise your triglycerides. My doctor has me on fenofibrate for my tryglicerides.
@A DiabetesTeam Member I have a Medicare advantage plan and have no problems with getting my meds for diabetes. I did have to get a prior authorization for my trulicity and it was approved.

March 26

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